Author Topic: Forum: spurious notification of new private message  (Read 946 times)

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Offline cpcitor

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Forum: spurious notification of new private message
« on: 17:53, 19 December 17 »
Hello.

For weeks (perhaps months?), every time I open a browser and go to cpcwiki forum, after I login I get a popup that says:

Quote
You have received one or more new personal messages.
Would you like to open a new window to view them?

... even when I have no new message.
This used to happen only when I actually have a new personal message.

Regular notifications (for forum messages and likes) do work as they always did.

Has any other user experiences something similar?
Can a forum master investigate?
« Last Edit: 18:12, 19 December 17 by cpcitor »
Had a CPC since 1985, currently software dev professional, including embedded systems.

I made the first CPC cross-dev environment that auto-installs C compiler and tools: cpc-dev-tool-chain: a portable toolchain for C/ASM development targetting CPC.

Offline Bryce

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Re: Forum: spurious notification of new private message
« Reply #1 on: 10:05, 20 December 17 »
Have you tried deleting your browser cache?

Bryce.

Offline cpcitor

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Re: Forum: spurious notification of new private message
« Reply #2 on: 12:07, 20 December 17 »
Just did: clear browser cache, logout, close window, open new window, login -> problem reproduced.

Had a CPC since 1985, currently software dev professional, including embedded systems.

I made the first CPC cross-dev environment that auto-installs C compiler and tools: cpc-dev-tool-chain: a portable toolchain for C/ASM development targetting CPC.

Offline cpcitor

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Re: Forum: spurious notification of new private message
« Reply #3 on: 12:28, 20 December 17 »
Also tried in a private browsing window. Same result.

Browser is Firefox 57.0.1 (Ubuntu 16.04 AMD64).
Problem was present before Firefox 57 (I write this because release 57 is a major update but not the cause).
Had a CPC since 1985, currently software dev professional, including embedded systems.

I made the first CPC cross-dev environment that auto-installs C compiler and tools: cpc-dev-tool-chain: a portable toolchain for C/ASM development targetting CPC.

Offline MacDeath

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Re: Forum: spurious notification of new private message
« Reply #4 on: 00:49, 22 December 17 »
Are you running under SymbOS or FutureOS ?

SymbOS is fancier but also notorious for catching every malware imaginable due to its multi-platform nature while the quite capable FutureOS doesn't seem to catch any cold-ware ever.

 :D

Offline cpcitor

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Re: Forum: spurious notification of new private message
« Reply #5 on: 16:25, 22 December 17 »
Are you running under SymbOS or FutureOS ?

SymbOS is fancier but also notorious for catching every malware imaginable due to its multi-platform nature while the quite capable FutureOS doesn't seem to catch any cold-ware ever.

 :D

I use no OS that tends to catch malware, so it's not probably SymbOS.  :)
My main OS is said to be multi-platform, so it's not FutureOS either?  :-\

So, it also can't be this:
https://www.youtube.com/watch?v=b9pLLWg85_A

Back to practical matters.  Problem reproduced on Android browser.
I guess it has nothing to do with client OS used.

Perhaps a wrong value in some unread message counter, server side?
Clearing a cache server side might fix?
Had a CPC since 1985, currently software dev professional, including embedded systems.

I made the first CPC cross-dev environment that auto-installs C compiler and tools: cpc-dev-tool-chain: a portable toolchain for C/ASM development targetting CPC.

Offline GeoffB17

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Re: Forum: spurious notification of new private message
« Reply #6 on: 01:23, 23 December 17 »
Please note that I have NEVER had this problem, or never noticed it.

I get the message fine when there IS a new PM.   But never when there isn't!



Geoff

Offline Dagger

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Re: Forum: spurious notification of new private message
« Reply #7 on: 03:59, 23 December 17 »
Nobody else seems to be reporting this problem
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Offline mr_lou

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Re: Forum: spurious notification of new private message
« Reply #8 on: 09:40, 23 December 17 »
I'm seeing an issue that might be related though.

Threads keep being marked as "New", despite having clicked them plenty of times.

Offline Bryce

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Re: Forum: spurious notification of new private message
« Reply #9 on: 13:02, 23 December 17 »
I'm seeing an issue that might be related though.

Threads keep being marked as "New", despite having clicked them plenty of times.
I've started getting this too recently.

Bryce.

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Offline robcfg

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Re: Forum: spurious notification of new private message
« Reply #10 on: 14:52, 23 December 17 »
Me too.

Offline Gryzor

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Re: Forum: spurious notification of new private message
« Reply #11 on: 18:16, 26 December 17 »
Unread Message Count is a known bug that crops up every now and then in SMF fora. After I post this I will run some maintenance tasks that will hopefully mark all your messages as read.


As for the "new" threads... haven't seen that, so I can't comment.

Offline cpcitor

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Re: Forum: spurious notification of new private message
« Reply #12 on: 20:37, 28 December 17 »
Unread Message Count is a known bug that crops up every now and then in SMF fora. After I post this I will run some maintenance tasks that will hopefully mark all your messages as read.

As for the "new" threads... haven't seen that, so I can't comment.

Thank you. So far the problem still happens (on Firefox and Android).
Had a CPC since 1985, currently software dev professional, including embedded systems.

I made the first CPC cross-dev environment that auto-installs C compiler and tools: cpc-dev-tool-chain: a portable toolchain for C/ASM development targetting CPC.

Offline Gryzor

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Re: Forum: spurious notification of new private message
« Reply #13 on: 21:01, 28 December 17 »
*Which* problem, tho?

Offline cpcitor

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Re: Forum: spurious notification of new private message
« Reply #14 on: 21:49, 28 December 17 »
*Which* problem, tho?

Topic subject: no new private message but popup appears on each login, invites to open new window.
Had a CPC since 1985, currently software dev professional, including embedded systems.

I made the first CPC cross-dev environment that auto-installs C compiler and tools: cpc-dev-tool-chain: a portable toolchain for C/ASM development targetting CPC.

Offline Gryzor

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Re: Forum: spurious notification of new private message
« Reply #15 on: 10:15, 29 December 17 »
Wanna send me your password so I can login with your credentials?