Started by Bryce, 17:51, 30 September 21
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Quote from: Bryce on 17:51, 30 September 21I have spent the last few days trying to get a parcel that's stuck in customs, with many calls, e-mails and advice from a customs expert.The process would unfortunately involve much time and expense and massive paperwork for each parcel and also require me to register as a small company, which in turn involves solicitors and tax implications. It would also require me to go through a similar process to send items back as I would also be required to document and prove that the item had indeed been sent back to the UK.
Quote from: ComSoft6128 on 18:45, 30 September 21Not to be confrontational @redbox but over the last few years (pre-Brexit) I sent three or four CPC's to @Bryce for repair without any problem.The UK left a "club" that had positive real benefits and leaving has consequences.
Quote from: redbox on 19:22, 30 September 21Absolutely, it's a real change.I'm not being pro or anti Brexit, was just pointing out the "problem" or "issue" doesn't seem to be on this side of the border and I was wondering what the German / EU rules are now the UK has left the EU.
Quote from: redbox on 19:22, 30 September 21I'm not being pro or anti Brexit, was just pointing out the "problem" or "issue" doesn't seem to be on this side of the border and I was wondering what the German / EU rules are now the UK has left the EU.
Quote from: Bryce on 20:00, 30 September 21The problem isn't on either side of the border and no rules have actually changed. The problem is that the UK decided / voted to create a border where there wasn't one up to now (or at least place themselves on the other side of the existing border).
Quote from: lmimmfn on 04:16, 01 October 21The EU removed free imports of goods under 25euro(i think, could be 20 euro) in June/July.
Quote from: Skunkfish on 09:03, 01 October 21And it's not just the EU, the UK actually implemented this first from January 2021...
Quote from: lmimmfn on 04:16, 01 October 21The EU removed free imports of goods under 25euro(i think, could be 20 euro) in June/July. Just an aside that all goods regardless of value are now subject to import fees.
Quote from: Skunkfish on 14:27, 01 October 21I'm re-opening CPCSTORE.CO.UK on the 9th October after a long summer break, but sadly for the moment I won't be shipping to the EU until I can sort something out.As the situation currently stands, if someone orders something for £10 it will cost them at least £20 on top to get it shipped and through customs.I'm looking into different options, but they're all potentially cost prohibitive - I can't afford £1000 a year for an IOSS intermediary so it looks like that option is out and would involve lots of work beforehand.Currently, being a small hobby store I'm not registered for VAT in the UK (and neither do I need to be unless revenues hit £85k+ which is not going to happen!)However, in the best case scenario I would still need to add VAT for EU customers and pass on this charge (like with the IOSS - International One Stop Shop), which already increases the price for EU customers of the UK price.So, the steps I've made are to register a limited company, so that I can then become VAT registered and put the UK and EU on a more even platter regarding prices - however as I mentioned above, the cost of registering for the IOSS to be able to pay the EU VAT is prohibitive.Another option is to send stuff with Postal Delivery Duties Paid - a way of paying customs charges and VAT in advance. This would be the same charge as if the item had been sent normally, only it's the sender who pays the charge rather than the receiver - and again, from a bit of research it's not really economical for a buyer unless the goods are high value (for my average order size, the cost of shipping+customs+VAT would be > the cost of goods). In fact, I think this costs an extra £5 for doing this via Royal Mail.So there we are....
Quote from: redbox on 12:34, 01 October 21This is the problem and it's the decision of the EU, not the UK. The US, China etc have not made this decision.
Quote from: Skunkfish on 14:27, 01 October 21As the situation currently stands, if someone orders something for £10 it will cost them at least £20 on top to get it shipped and through customs.
Quote from: Bryce on 14:39, 04 October 21Where's the like button when you need it?
Quote from: redbox on 18:12, 30 September 21Really sorry to hear this. However, it would seem it's primarily a German government problem rather than a Brexit problem.In the UK you can send and receive a "gift" anywhere in the world with a value of £38 / $50 USD without any customs hassles. Can you not do the same from Germany?
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